For Prescribing Providers
Schedule a free psychiatry consultation as soon as today
PAL’s board-certified child and adolescent psychiatrists are standing by to help you provide more timely and effective patient care.
Because you deserve more support for treating mental health
You’re doing your best to provide care while dealing with difficult situations. And if you’re feeling overwhelmed, you’re not alone.
- You’re seeing more mental health cases than ever — on top of managing a full patient load
- Your patients can’t get an appointment with a psychiatrist for months — even though they need help now
- You don’t feel comfortable prescribing certain medications — because you don’t have specialized training
Dedicated backup is
just a phone call away
PAL’s psychiatrists are here whenever you need them. Making an appointment is quick and easy — and won’t interrupt your busy schedule.
Call Now
Our triage therapists can connect you with the psychiatrist in as soon as 30 minutes.
Monday – Friday
8am – 6pm
Schedule Online
Schedule your call at the time that’s most convenient for you.
Schedule Now
One of PAL’s psychiatrists will call you at your scheduled time.
Make more confident decisions about your patients' care
Tell us about your case, and we’ll offer concrete recommendations and next steps. No question is too small. Sometimes you just need to confirm what you know.
Consult with our psychiatrists about:
Starting
new medications
Changing or
stopping medications
Cross-titrations
Complicated
medications
Clarifying
symptoms
Worsening
symptoms
Contribute to better outcomes for patients and families
With PAL, you can bridge the gap between patients and psychiatric care – and feel empowered to provide the help they need now.
What PAL users are saying
Dr. Larry Manney, MD
South Lake Pediatrics
Shay Fashusi, PA
Entira Family Clinics
“Whenever I have a question, I go to PAL. Knowing we have access to their support makes it so much easier to come to work everyday. I feel much more comfortable starting medications and managing patients while they’re waiting to see psychiatry.”
Dr. Carrie Pettey, MD
Central PEDS
FAQ
Are PAL consultations billable?
Your time spent consulting with PAL is reimbursable by Minnesota Health Care Plans and most commercial health plans. Eligible providers can use the consultation to help justify a higher time or complexity using E/M codes, or it can be billed by itself – usually by submitting CPT 99499 with modifiers. Please consult with your business office and contracts health plans for more details. Click here for the billing information on the Department of Human Services website.
Do I need my patients’ consent before calling PAL?
No, you do not need patient authorization or consent to call PAL. Since no payment is collected for a PAL call, no financial consent is needed. In addition, provider-to-provider consultation is covered within the boundaries of the Health Insurance Portability and Accountability Act (HIPAA).
Can families call the PAL line?
Families can call the PAL line for help with resources and referrals, but they cannot schedule a psychiatric consultation. PAL’s psychiatric consultation service is designed to support prescribing providers as they manage the care of their patients.
For which holidays will PAL be closed?
PAL will be closed on the following days:
- New Year’s Day (Observed)**
- Martin Luther King Jr. Day
- Lunar New Year
- Presidents’ Day
- Cesar Chavez Day
- Genocide Remembrance Day
- Memorial Day
- Independence Day
- Juneteenth
- Labor Day
- Native American Day
- Veterans Day (Observed)**
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
**When a holiday falls on a Sunday, the holiday is observed on the following Monday. When November 11 falls upon a Saturday, the preceding Friday is observed.
Why is PAL free?
PAL’s services are provided by PrairieCare Medical Group through grants from Minnesota Department of Human Services and Minnesota Department of Health.
Free training and resources
For Prescribing Providers
Expand your psychopharmacology knowledge on your lunch hour